1. Who we are
Clarisolv provides managed operations, specialist talent, enterprise technology, mainframe, AI and automation services. References to “Clarisolv”, “we”, “us” or “our” in this policy refer to the Clarisolv business responsible for this website.
2. Information we collect
We may collect information that you provide directly, including your name, work email address, company, country, area of interest, message content and any other information you choose to submit.
We may also receive limited technical information generated when you use the website, such as browser type, device type, approximate location, referring page, pages visited and security or diagnostic data.
3. How we use information
We use personal information only where reasonably necessary to:
- respond to enquiries and discuss potential services, products or partnerships;
- manage business relationships and provide requested information;
- operate, secure, troubleshoot and improve the website;
- prevent fraud, spam, misuse and security incidents;
- comply with legal, regulatory, accounting or contractual obligations.
4. Legal bases
Depending on the circumstances and applicable law, we process information based on your consent, steps requested before entering into a contract, performance of a contract, compliance with legal obligations, or our legitimate interests in operating and developing our business.
5. Contact form and service providers
Website enquiries may be transmitted through third-party infrastructure used to host the website, protect it from abuse and deliver messages to info@clarisolv.com. Those providers may process information on our behalf under their own security and privacy terms.
Please do not submit sensitive personal data, confidential credentials, financial account details or regulated information through the general contact form.
6. Sharing of information
We do not sell personal information. We may share information with service providers, professional advisers, regulators, public authorities, potential transaction counterparties, or affiliated delivery resources where necessary for the purposes described in this policy and subject to appropriate safeguards.
7. International transfers
Clarisolv operates with a US business presence and Egypt-based delivery capability. Information may therefore be processed in more than one country. Where required, we use reasonable contractual, organizational and technical safeguards for international transfers.
8. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes, enforce agreements, or comply with legal obligations. Retention periods vary according to the nature of the information and relationship.
9. Security
We use reasonable administrative, technical and organizational measures designed to protect information. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.
10. Your rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, objection, or withdrawal of consent. You may also have the right to complain to a relevant data protection authority.
Requests can be sent to info@clarisolv.com. We may need to verify your identity before responding.
11. External links
The website may link to third-party websites, including Clarisolv products and social platforms. Their privacy practices are governed by their own notices, and Clarisolv is not responsible for third-party content or privacy practices.
12. Updates
We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.
13. Contact
Questions about this policy or the handling of personal information can be sent to info@clarisolv.com.